Eudora question from a techno-peasant

[whalerider55]

someone i know sent me an e-mail with a file on it- don't think it has a virus (have Mcafee) but it is stuck in throat of my incoming box; i can't download e-mails because they can't get past this obstruction.

can someone tell me how to do a cyber-heimlich and disgorge this damn thing so i can resume getting e-mails?

whalerider55

[m berst]

1. server issue

You can get around it if your ISP has a webmail option, which most do now. If that doesn't explain it to you, I can walk you through it by pm.

[magdalena]

2. sounds like that mail might be a netsky virus variant

you'll need to go to your emails webserver and delete all mails that come from unfamiliar sources, especially if they say something to the effect of "re:anything" in the subject line. Even if you have McAfee it probably won't catch it. The emails in question are usually about 40k in size as well.

[whalerider55]

3. thanks

was finally able to get a human on the phone at Verizon who pulled a fat frickin' message out of my in box (that does sound painful eh>) and i'm good to go...

whalerider55

[Qutzupalotl]

4. For next time,

you could try going to http://www.mail2web.com to delete the offending message.

I do this when I get an attachment too large for my tenuous dialup connection.