Trading on fear
From the start, the invasion of Iraq was seen in the US as a marketing project. Selling 'Brand America' abroad was an abject failure; but at home, it worked. Manufacturers of 4x4s, oil prospectors, the nuclear power industry, politicians keen to roll back civil liberties - all seized the moment to capitalise on the war. PR analysts Sheldon Rampton and John Stauber explain how it worked.
Saturday July 12, 2003
The Guardian
"The United States lost the public relations war in the Muslim world a long time ago," Osama Siblani, publisher of the Arab American News, said in October 2001. "They could have the prophet Mohammed doing public relations and it wouldn't help."
At home in the US, the propaganda war has been more effective. And a key component has been fear: fear of terrorism and fear of attack.
Early scholars who studied propaganda called it a "hypodermic needle approach" to communication, in which the communicator's objective was to "inject" his ideas into the minds of the target population. Since propaganda is often aimed at persuading people to do things that are not in their own best interests, it frequently seeks to bypass the rational brain altogether and manipulate us on a more primitive level, appealing to emotional symbolism.
Television uses sudden, loud noises to provoke a startled response, bright colours, violence - not because these things are inherently appealing, but because they catch our attention and keep us watching. When these practices are criticised, advertisers and TV executives respond that they do this because this is what their "audience wants". In fact, however, they are appealing selectively to certain aspects of human nature - the most primitive aspects, because those are the most predictable. Fear is one of the most primitive emotions in the human psyche, and it definitely keeps us watching. If the mere ability to keep people watching were really synonymous with "giving audiences what they want", we would have to conclude that people "want" terrorism. On September 11, Osama bin Laden kept the entire world watching. As much as people hated what they were seeing, the power of their emotions kept them from turning away.
http://www.guardian.co.uk/usa/story/0,12271,995669,00.html