I'm listening to someone envicerate a customer service agent

[Mizmoon]

over 5 fucking dollars. I'm about ready to kick his ass.

Why do people have to be so goddamn mean?

[skypilot]

1. More details, please.

[sui generis]

2. I have done that

but only when the charge really wasn't my fault and they weren't budging anyway. Yes, gutted, boned and marinaded, and their little dog too.

On the other hand, I also complement good service and have even written a letter to the company when someone has been extraordinary.

[vpigrad]

3. I did that over $2 once...

but it was to a Dell idiot after I received about 40 calls from their collections about a $2 charge I did not owe. After waking me up dozens of times and calling my work place several times, I finally gave-up and paid the $2 plus the ~$50 in fees. About a month later I had some other Dell idiot call me about the original $2 charge. That's when I finally lost my temper. Depending on the circumstance, doing so over $5 is completely justified.

[ohiosmith]

4. What if the $5.00 was yours?