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biscodawg Donating Member (913 posts) Send PM | Profile | Ignore Tue Jun-21-05 10:52 PM
Original message
Funny customer service experiences/stories/feedback
Alright loungers share your funny experiences working in customer service. Here is mine, it is a feedback letter from the company I work for received. The names have been changed to protect the innocent:

From: xxxxxxx xxxxxx - through Yahoo! Shopping
Sent: Wednesday, October 06, 2004 11:45 AM
Subject: Customer feedback

To view this order follow this link:

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Good
Delivery Rating:OK
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Although Delivery could have been faster, the website was easy
breezy lemon squeezy...

The equipment was tip-top.

The box was the best part. Cardboard is so much fun! I enjoyed putting
my 2 year old brother in the empty box and pushing it down the stairs!
Weee! He wasn't having as much fun as I was though and wanted to stop
after he got a big bump on his head. I told him hockey players never
quit and to get back in the box and take one for the gipper. So in he
went and off he went over and over until he fell out. Then we had to
stop. But the Box was awesome. Thanks Acme Hockey!! Your the Best!!


anybody have the number for child protection services? :rofl:

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Skittles Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-21-05 11:06 PM
Response to Original message
1. customer indicated he was in Mountain Time
I said, "Oh, are you in Idaho?" He replied, "No, I am in Virginia". "Isn't that Eastern Time?", I asked. "NO, IT IS MOUNTAIN TIME", he insisted. I said, "OK, it's midnight here in Dallas; what time is it where you are?" "One AM", he replied. I said, "OK, so you are one hour ahead......Eastern Time." He said, "NO, I AM MOUNTAIN TIME."

I gave up at that point. :o
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biscodawg Donating Member (913 posts) Send PM | Profile | Ignore Tue Jun-21-05 11:13 PM
Response to Reply #1
2. another bush voter maybe? nt
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u4ic Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-21-05 11:17 PM
Response to Original message
3. A friend's site:
http://retailrant.com/html/index2.html

Read his experiences, and post your own. This chap is also a playwright so it's worth a look. :-)
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biscodawg Donating Member (913 posts) Send PM | Profile | Ignore Tue Jun-21-05 11:42 PM
Response to Reply #3
4. thanks for link
and I'm checking it out
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