sound still not working sigh

[JohnKleeb]

Maybe its a problem with the sound card. Guys should I just open the CPU and replace the soundcard with a new one. I still get "waveout format not supported" I miss being about to listen to music, play video games, and add new things to my iPod, sigh :( I need to replace my iPod as well, and get new games. Sheesh, this stinks. I'll be fine but do you think a new sound card is a good idea.

[JohnKleeb]

1. kickity kick

k-i-c-k
:kick:
I am really curious guys, I miss my music and video games :(,

[Kamika]

2. hmm

do you need assistance? If so write the nature of your problem and the computer system

[JohnKleeb]

3. I will try and thanks kamika

Ok I got Windows XP and when I try to play my MP3s I get the message "Waveout Format not supported" I dont get it. I think I need a new sound card really. I am not gonna go in the CPU about it alone though, I can get like a friend or something to do that. Maybe my sound card needs replaced. I miss my music and games so much.

[Kamika]

24. did you try anything else then mp3?

topic

[JohnKleeb]

26. My games dont have any sound either and when I talk in AIM

I have no sound, my volume is on btw.

[Kamika]

29. did you check if all voume is on?

double click on the speaker icon and check.. and especially check if you got the wave sound box

[JohnKleeb]

30. I am postive my sound is plugged in

I may go with general concenus that its the card.

[ProudGerman]

4. Have you recently added software or hardware to your system?

Maybe something you added was a little, say haphazard with its installation process.

[JohnKleeb]

5. Its been like this since mid September

Ever since I reinstalled my operating system.

[ProudGerman]

6. all drivers are up to date?

If all drivers are up to date, and nothing recently installed messed with things they shouldn't haved messed with, I'd say rip that dead puppy out of there and drop a new one in.

And do it yourself, its the easiest thing in the world to do. Hell, opening the case might be the hardest part.

[JohnKleeb]

7. Its me we are talking about here

:D (Thats a jab on me if you knew me personally you would get it) Yeah I should get a new one, kill 4 birds with one stone too, I need to get a couple of games number 1, a new iPod, a microphone, and the sound card itself.

[MojoKrunch]

12. Are you getting *no* sound at all?

Not even system sounds?

Under Start/Settings/Control Panel/Sounds and Audion Devices make certain that your soundcard is selected and nothing is *muted*.
That your speaker volume is *up* and you have "desktop stereo spealers" selected.
Under Sound Schemes select "MS Default".
(click on any of the sounds to preview)

Under "Hardware" click on "Properties" and make certain "this device is working properly".

If after doing all of this and updating the drivers and still no sound, then yes, your soundcard is dead.
If possible borrow one from another computer.
Or buy a *cheap* one from Office Depot or Best Buy(not CompUSA) and test it with that one... then go out and buy SoundBlaster 2 ZS Platinum Pro.
Woohoo!
http://www.soundblaster.com/products/Audigy2ZS_platinum_pro/

Mojo

[JohnKleeb]

14. You see the odd thing is I go there

and the sound stuff is like covered over like I cant choose an opition. Also my audio stuff's location cant be located. Maybe I can get the one from the old computer I dont know, or just buy a new one being that someone is gonna use the old comp. I should just get a new card. It needs to be installed and Dell promised to send the desk but I got notta.

[MojoKrunch]

17. I think I see the problem.

If you have an onboard soundcard, one built into the motherboard, then you'll probably want to get a sound card anyway.

Like I said in the other post, I think the problem is you didn't get the *motherboard* audio drivers installed after you reinstalled the OS.

In any event just find the cheapest 32bit audio card you can find... I wouldn't spend more than $40 unless you *really* need premium gaming sound...
Installing the card itself should be fairly straightforward.
Just find an empty slot, hook the CD player to it and install the latest drivers from online.
You should be good to go.

Good Luck.

Mojo

[JohnKleeb]

19. Ok thanks a lot

I appreciate it. All I need is a new sound card to install. Phew.

[ProudGerman]

13. So its you we are talking about

If you can stick two lego blocks together, you can change the cards in your case.

[JohnKleeb]

16. Its that simple?

Ok then, I will go to Best Buy tommorow I guess. Thanks everyone but keep em tips coming.

[Tom Yossarian Joad]

8. IMHO, I'd...

Go to system properties, find the sound card, right click on it and select "remove."

Then reboot your computer and let your OS find the card again and follow the wizard in reinstalling the drivers.

[JohnKleeb]

10. Ive tried that and it doesnt work

[MojoKrunch]

9. MMJB?

"Waveout Format not supported" Googled comes up with Music Match problems.

Get rid of Music Match and try again.

Reinstall the latest drivers for your soundcard.

Download *all* of the latest patches from MS.
Make sure to get the latest Windows Media player or whichever version of Winamp is most stable(I heard the newest one wasn't good).

Mojo

[JohnKleeb]

11. See I dont know what my soundcard is

My computer cant detect it for whatever reason. Maybe I should download Itunes I hear good things, but I like MMJB.

[MojoKrunch]

15. The problem isn't your soundcard but MMJB.

//See I dont know what my soundcard is. My computer cant detect it for whatever reason.//
It doesn't show up under System Properties/Hardware/Device Manager/Sound Video and Game?
You *might* have an onboard soundcard and you didn't install the drivers correctly when you reinstalled the OS.
I've got another system just like that.
What brand is your computer?

//Maybe I should download Itunes I hear good things, but I like MMJB.//
Uninstall MMJB and try the default Windows Media player.

ITunes can't be any worse than MMJB.

Mojo

[JohnKleeb]

18. Windows XP and I am downloading ITunes now

I think that could be it that I didnt reinstall the drivers correctly but I cant find the disk for them. I may just get a new soundcard if this doesnt work.

[MojoKrunch]

20. You said it was a Dell, right?

You *should* be able to find the proper drivers on their site.

What model is it?

Mojo

[JohnKleeb]

21. I dont know the model really

I feel so stupid. Is there any way I can check? I think I just need to reinstall the sound card is all. I sure do hope so, this is depressing.

[MojoKrunch]

23. Hmm...

Go here: http://www1.us.dell.com/content/products/category.aspx/desktops?c=us&cs=19&l=en&s=dhs
And see which ones look like yours.

Do you have the receipt or warrenty info?

This link explains the Dell Service Tag:
https://support.dell.com/productselection.aspx

If you listed the specs of your computer we could probably figure it out.
Hard drive number and size.
Processor type and speed.
Amount of RAM.
Type of CD player.
Type of Videocard.

Just right click on "My Computer" and click "Properties" to get most of this info.

Mojo

[JohnKleeb]

25. Well this is it

dimension.

[MojoKrunch]

32. Which Dimension?

If it is an XPS, according to the spec sheets you've already got one of the top of the line sound cards in it.

Driver downloads.
http://us.creative.com/support/downloads/welcome.asp
Select:
SoundBlaster
24 Bit Advanced HD
Sound Blaster Audigy 2(nothing else)
File type: Driver
English
XP

The file should be:
Audigy 2 DriverPack 3 (WDM Drivers)
Size : 6.88 MB

You can download the manuals too if you need 'em.

Otherwise just download this to your computer and run the program.

If this doesn't fix your problem you need to get back in touch with Dell Support.
That's an expensive soundcard.

Mojo

[Droopy]

22. I would take it to one of those super geek stores

They'll put your computer on the bench and probably tell you what's wrong with it in about 5 minutes. If it's a sound card, they can throw one in there for you. It won't take a minute and sound cards aren't very expensive.

[JohnKleeb]

27. that may help

thanks all

[JohnKleeb]

28. kick for more help

Is general consenus that I need to get a new sound card and all will be good, I hope it goes well.

[toddzilla]

31. spend as little as possible on the card

there really isn't much difference between cards unless you are really hard core into it. i've always used integrated sound and it sounds fine. i play lots of games and have played on "premium" systems that sound better but cost ALOT more.

i'd be willing to bet there is nothing wrong hardware wise, as it's pretty rare for something to actually break.

if you bought the comp new, where's the receipt? it should have a list of components on it.