How do you get rid of AO_HELL charges

[JitterbugPerfume]

on a credit card?

Those people are driving me nuts

[Reverend_Smitty]

1. It took us months of threatening them

I swear AO_HELL is like a very unpleasant boil on your ass that won't go away

[JitterbugPerfume]

3. yes they are

I am at my wits end with them

[madeline_con]

2. I've heard they're the worst....

to try to get rid of.

Thank goodness I never had AOHell. I heard nothing but bad things for years. Good luck, you have to be super persistent...

[Old_Fart]

4. Cancel your old card and have them cut you a new card

They can't charge the new card because they won't have the number.

[JitterbugPerfume]

5. I thought about that

but will they send snail mail bills?

[Old_Fart]

7. Block their emails

Trying to get AOL off of your computer is more of a problem then getting them to stop charging you. You have to take each individual file off of the computer. If you don't remove them they will still be on your computer until the day you junk it. I use to joke about writing a program that gets rid of AOHELL. If someone did that they would be an become a millionaire overnight. Cancel your card immediately and if you need suggestions on how to remove their service from your computer feel free to ask. Good luck.

[miss_kitty]

11. Don't forget to go into add/delete programs

and get rid of that spyware media player of theirs Pinnacle. also search your computer for 'aol' waol fies and folders are theirs too.

[Old_Fart]

15. I use to look for their files on my A drive

Once you install AOHELL its a job making sure that all the files are off of your computer. They will latch in and when you go to download something or get on the internet you might notice that they are running in the background. AOHELL should be sued for locking into peoples computers and causing them grief when they are trying to remove their files. :argh:

[Old_Fart]

17. All of the games that came with the disk

You want to get rid of everything or "aohell" will pop back up on your computer. I heard that they have a "tracking device" that finds out what we buy over the internet and they sell the information to big companies.

[oneighty]

6. Might they then

bill directly to residence?

180

[JitterbugPerfume]

8. I will try it

can't hurt

[Old_Fart]

13. It's hard to get them to stop billing you

Get the fax number and the address. You want to send AOHELL out a letter that is certified so that you have proof that they got it. Next step fax them and save a hard-copy for backup. After that go to your bank and tell them that you want the charges removed for the last 90 days that AOHELL has been billing you. You will have to write a letter to your banks legal department letting them know that AOHELL will not stop billing you. It works but you have to start tonight or in the morning or they will send you a bill to your house and right after that you will receive collection notices if you don't take the right steps.

Did I mention that I hate AOHELL?

[Old_Fart]

19. They can direct bill your phone company

AOHELL puts you through hell when you are trying to get rid of them. You have to make sure that you are never charged again. I would keep checking every month after they stop billing so that you don't miss something down the road.

[miss_kitty]

22. no. they do credit cards and phone bills

they were billing me through the phone. I think it's easier to get rid of them because the phone bill is federally regulated. Credit cards are obviously not regulated much at all.

[miss_kitty]

9. talk to the credit card company

if you have confirmation letter from AOHell you might be able to prove to the bank you are being charged for a service or goods you have not received. But act quickly-they need something in writing within 60 days of something-either the bill or the charge. Also ask if they can block charges from AOHell. If they 'can't,' close the account.

[SammyWinstonJack]

10. Cancel your credit card?

I have heard horror stories about canceling AOHell. Hear it's damn near impossible. I want to cancel mine. I am not looking forward to the problems involve with it.

[SoCalDem]

12. call your credit card company.. tell them you cannot find the card

it's not stolen..just misplaced inside your house. they will issue a new one with new numbers..

That's the fastest way:)

[JitterbugPerfume]

14. thanks-

Iwill do that----tomorrow

[SammyWinstonJack]

16. Good advice!

That's what I was thinking of doing.

[JitterbugPerfume]

20. thanks every body

now I will sally forth into the land of AO:_HELL

An intrepid fighter for truth and justice

[SammyWinstonJack]

21. Good luck!

Let me know how you fair.

[Deja Q]

18. Threaten, don't get intimidated when they threaten (and they do),

and learn Indian. Their English varies from person to person and it can be a chore... never mind the cross-cultural issue; the last thing you want to accidentally do is to make a person in their position mad. They've got your numbers. :D