Montauk6
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Thu Oct-13-05 10:51 AM
Original message |
Poll question: What's the most annoying part about automated on-hold systems? |
Shell Beau
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Thu Oct-13-05 10:54 AM
Response to Original message |
1. The worst is when THEY call YOU and when you |
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answer the phone it says "please hold for a very important call". Yeah right, don't call me and put me on hold.
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Montauk6
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Thu Oct-13-05 10:56 AM
Response to Reply #1 |
2. Or that really obvious "HELLO..." |
ucmike
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Thu Oct-13-05 11:11 AM
Response to Original message |
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"to speak to customer service press 1" "please hold while we connect you to one of our associates" silence silence click dialtone.
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Montauk6
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Fri Oct-14-05 01:25 AM
Response to Reply #3 |
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It's like following someone's directions to the restroom and you end up in the alley.
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tonkatoy57
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Thu Oct-13-05 11:26 AM
Response to Original message |
4. Voice Activated Directories |
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"Please say the name of the person you're trying to reach"
John Smith
"Did you say, Sanjay Sravstrom?"
Arrrgh
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Texasgal
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Thu Oct-13-05 11:28 AM
Response to Reply #4 |
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Yeah.... I've had that happen to me too!!! :rofl:
BTW- Welcome to DU! :hi:
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tonkatoy57
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Thu Oct-13-05 11:42 AM
Response to Reply #5 |
6. Thanks for the welcome |
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I hate voice activated directories.
I'd love to meet the sales staff for the company that sells them. They must be the most awesome sales people in the entire world. I've never encountered a system that actually works and I'm sure they must be quite expensive.
I read a few months ago that the city government of, I believe, Dallas had purchased a voice activated system and had to replace it because it just couldn't deal with southern accents. Hah.
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newyawker99
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Thu Oct-13-05 02:48 PM
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MarsThe Cat
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Fri Oct-14-05 01:45 AM
Response to Original message |
9. threads about them on message boards. |
Montauk6
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Fri Oct-14-05 02:04 AM
Response to Reply #9 |
10. Welcome to DU, anyway. |
Heidi
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Fri Oct-14-05 02:07 AM
Response to Original message |
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If they really cared about my call, they'd pay a real person wages and benefits to answer my very important call. :shrug:
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Ivan Sputnik
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Fri Oct-14-05 08:23 AM
Response to Original message |
12. When they give you a list of "options" |
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and none of them fits your problem -- and none of them includes talking to a human.
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underpants
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Fri Oct-14-05 09:12 AM
Response to Reply #12 |
14. Oprah says to just hit 0 |
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I knew that before she said it and totally agree.
Also, when paying at a grocery store as long as you don't have anything to weight you can pass up the check out lines and go right up to the customer service counter (if there aren't 48 people there playing the lottery).
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Ivan Sputnik
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Fri Oct-14-05 09:19 AM
Response to Reply #14 |
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Hitting zero. It works with most voicemail systems. Recently, though, I got a canned message that said "that is not a supported option."
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underpants
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Fri Oct-14-05 09:22 AM
Response to Reply #15 |
16. I have on occassion ran into that |
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but for the most part it gets me to a human and then I just let the ;-) *charm* :o take over.
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Sabriel
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Fri Oct-14-05 08:55 AM
Response to Original message |
13. The feeling that someone's listening to my conversation |
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While I'm holding, they're spying on me, finding out that I yell at my children, complain about the government, and eat things that I've dropped on the floor.
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Wed May 08th 2024, 01:25 AM
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