Deja Q
(1000+ posts)
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Wed Jan-18-06 10:22 PM
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Man, I've found some really weird *cuckoo* : |
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http://www.groupprocessconsulting.com/card.htmlOne of many 'postcards': "Feeling a little pressure, lately?"
vice"This is me...getting screwed." (long pause) " but it could be any of us really...because when we aren't getting screwed, we are screwing each other." No one listening to this woman describing her map, argued with her evaluation of their last six months in a high stress/high blame office situation. In real life, "doing more with less" often turns into a big bun fight over getting more of the "less" the group is supposed tobe doing "more" with! And whenever one group has a bit more...even if they don't need it right this minute, they are loathe to let anyone know, much less share, what they have. Hoarding resources and the human tendency to hoard what is valuable has been completely disregarded by many organizations. In an environment where people feel under threat or abused, relationships deteriorate and the abused become abusers. Resentment is a huge problem in organizations today. Without an opportunity to process their feelings, people who harbor a deep sense of injustice tend to drop the standards for their own behavior toward others. When this happens, groups use "accountability" to skewer co-workers for mistakes and nail peers to the wall when a project fails...never considering that a year later, when risk-taking disappears, and "need to know only" becomes the basis for sharing information the root cause is a nurtured sense of injustice born of the skewering and nailing days. Some people think we should remove the injustice from the system. Nice theory, but impossible in practice. Injustice is unavoidable in organizational life. Over time it evens out (ideally), but every efficiency measure, every reward system, every standardized process will inevitably be better from some and worse for others. The best we can do is deal with this reality of organizational life, honestly, in periodic dialogues that retrieve people from the paralyzing disease of resentment. Sometimes the only way we can deal with injustice is to discuss it in the open. Being listened to is a powerful cure for resentments. And if you are the one feeling resentful...remember: Resentment keeps the wrong person awake at night.
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