catpower2000
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Wed Jul-30-03 11:22 AM
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HELP: stupid computer question... |
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It's me, the computer dunce again. Okay, so the software I use at work, the files were corrupted in it because of a lightning strike. I have a backup disc, and I need to copy what's on that disc onto my C: drive. Um, how do I do that?
Yours in Ludditeville,
Cat
ps. Thanks in advance for help!
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nini
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Wed Jul-30-03 11:24 AM
Response to Original message |
1. What OS are you running? Windows XP? a Mac? |
catpower2000
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Wed Jul-30-03 11:26 AM
Response to Reply #1 |
4. Windows 98, I'm at work nt |
supernova
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Wed Jul-30-03 11:24 AM
Response to Original message |
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Edited on Wed Jul-30-03 11:27 AM by supernova
dumb primary question: Are you working in Windows?
edit: Cat, if you're working in WIndows, you can pull up an Explorer window for both the diskette drive and your C: drive. Click and drag the files from the diskette drive to the C: drive.
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catpower2000
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Wed Jul-30-03 11:26 AM
Response to Reply #2 |
supernova
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Wed Jul-30-03 11:34 AM
Response to Reply #6 |
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- Click on My Computer.
- Click on the diskette drive. This will open the window for the diskette drive.
- Return to the My Computer Window. Click on the C: drive Icon. This will open the window for the C: drive.
- Return to the Diskette Drive window. Highlight all the files you want to copy by holding down the CTRL key while you click with the mouse. Do not let go of the CTRL key.
- Right click on the highlighted files. Select Copy.
- Return to the C: window and left click in the window to copy the files onto your C: drive.
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catpower2000
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Wed Jul-30-03 11:41 AM
Response to Reply #15 |
20. Gotcha, good to know, but the problem now is my D: drive won't read... |
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the CD. See below.
Thanks for typing that out, I will print that out for future reference. Oh, that's right, MY PRINTER'S NOT WORKING EITHER, so I guess I'll bookmark it.
*banging head repeatedly against desk*
Cat
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GOPisEvil
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Wed Jul-30-03 11:25 AM
Response to Original message |
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Edited on Wed Jul-30-03 11:25 AM by GOPisEvil
...and the easy way for me: open the program that runs those files, use the "open command" and when that box pops up, ask it to find files on the a drive. Then re-save them onto the c drive.
Or, insert the diskette, bring up windows explorer. Right click on the files and use the "copy" command...just copy them to the c drive.
Edit - the above assumes you are in Windows.
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catpower2000
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Wed Jul-30-03 11:27 AM
Response to Reply #3 |
8. Okay, trying this, I will report back! :) nt |
karlschneider
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Wed Jul-30-03 11:26 AM
Response to Original message |
5. Your backup disk...is it a CD ? or another hard drive...? |
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Or do you mean it's a "restore" disk that came with the machine?
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catpower2000
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Wed Jul-30-03 11:27 AM
Response to Reply #5 |
7. No, a backup CDR that I created with the files from the software on it nt |
karlschneider
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Wed Jul-30-03 11:29 AM
Response to Reply #7 |
10. Okay so you just lost some DATA, not the software itself, right? |
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If you know the folder they belong in, just log into the CD disk (D: probably, highlight whatever backup files you need, click Edit/Copy, then switch back to C: go to the folder you want them in and click Edit/paste
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catpower2000
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Wed Jul-30-03 11:32 AM
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lcordero
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Wed Jul-30-03 11:28 AM
Response to Original message |
9. did you use a windows built-in backup program? |
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something like system restore in XP? did you buy separate backup software?
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catpower2000
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Wed Jul-30-03 11:31 AM
Response to Reply #9 |
11. I used something called "Iomega Create-A-CD" |
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I am trying the Windows Explorer thing, but when I try to access the disc (my D: drive) it says, "D: is not accessible. The device is not ready."
Cat
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karlschneider
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Wed Jul-30-03 11:33 AM
Response to Reply #11 |
13. Uh-oh...2 questions, is that D: drive the same one you created the disk in |
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and have you ever tried to read that disk before successfully?
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catpower2000
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Wed Jul-30-03 11:35 AM
Original message |
It is the same D:, and no, I haven't read the disk before succesfully... |
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Don't UH OH me! Now I'm terrified!
What was lost was the billing files for all of our patients, since this practice opened until the present day. It's an ENORMOUS amount of information.
Cat
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karlschneider
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Wed Jul-30-03 11:38 AM
Response to Original message |
18. You may be in a pickle...I wouldn't be inclined to trust a single homemade |
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CD for an only backup. Don't panic just yet though. A little perspiration might be in order though. ;-)
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GOPisEvil
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Wed Jul-30-03 11:33 AM
Response to Reply #11 |
14. Did the lightning strike fry the cd drive? |
catpower2000
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Wed Jul-30-03 11:36 AM
Response to Reply #14 |
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Also, when I created the disk, I remember it saying something like "this blank disk is a CD-R (or whatever), it can only be read by multi-reader drives." Does any of that ring a bell with anyone?
Cat
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karlschneider
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Wed Jul-30-03 11:35 AM
Response to Reply #11 |
16. Another thing to check...get a factory CD (anything) and see if you can |
catpower2000
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Wed Jul-30-03 11:39 AM
Response to Reply #16 |
19. Tried an audio CD, it's working nt |
karlschneider
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Wed Jul-30-03 11:43 AM
Response to Reply #19 |
21. That is not very encouraging news. It shows the drive is okay, |
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the message you mentioned means that the disk you made would probably not be readable on other devices (but that usually applies to CD-RW disks, not CD-R ones). In any case you _should_ be able to read it on the exact same drive it was made in. Does your Iomega software include any tools where you can examine the data and content of a disk? If not, see if you can beg borrow or steal a copy of CD Creator. CDs that are burned in home/office computers are notoriously flaky, sorry to say. ;-(
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catpower2000
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Wed Jul-30-03 11:45 AM
Response to Reply #21 |
22. CD-RW IS what it was!! Sorry for misinformation..does that change things? |
supernova
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Wed Jul-30-03 11:48 AM
Response to Reply #22 |
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You should still be able to read the disc in the machine that created it.
Hmm. Need to think about that. So, it plays a regular audio CD. Do you have any other home-made CD-RWs to try?
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karlschneider
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Wed Jul-30-03 11:49 AM
Response to Reply #22 |
25. Okay, that would be right then, no it doesn't change anything see next msg |
catpower2000
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Wed Jul-30-03 11:48 AM
Response to Reply #21 |
23. I have CD Creator on this Iomega program... |
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And we have a second computer (networked) in this office which has a CD drive. But I don't know if it writes to a blank disc.
Cat
ps. you are being so incredibly helpful, thank you so much!
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karlschneider
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Wed Jul-30-03 11:52 AM
Response to Reply #23 |
26. Hope I CAN help! Okay, the networked computer doesn't matter either way |
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as long as you have the disk in the same one it was made in. Launch your CD create program and look for TOOLS then something like CD INFORMATION. It will give you some info you may or may not understand, if not copy it & paste it into a reply and maybe we can figger out what's up. It MIGHT be something minor, like the session wasn't properly closed...if that is the case we may be able to do that and get you back in business.
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catpower2000
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Wed Jul-30-03 11:59 AM
Response to Reply #26 |
31. Okay, I think this is what you're looking for... |
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and the (#$&)(*%&) thing won't let me copy and paste, so if there's typos, it's me. :)
Here we go:
DRIVE: E: IOMEGA ZIP CD1024INT-A
CD Type: Blank (rewritable)
Writability: Recordable
Sessions: 1 Tracks: 0
Free sectors: 359847 702.83MB (79:57)
Written sectors: 000000 0.00 bytes (00:00)
Does any of that make sense?
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karlschneider
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Wed Jul-30-03 12:02 PM
Response to Reply #31 |
33. Oh shit. It means there is nothing written on the disk. |
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You're absolutely certain you got the right disk? :-(
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catpower2000
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Wed Jul-30-03 12:06 PM
Response to Reply #33 |
36. CRAP. Well, it says "Office Backup 5-8-03", so uh, yeah... |
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LOL, well, you know, this office doesn't have a fucking surge protector, and it didn't have virus software until I put one in, so you know, keeping the computers running properly is not exactly on the top of their list of priorities. Believe it or not, I am laughing right now (to keep from crying hysterically, I suspect.)
I have another backup disc from October last year (of course, that will entail a LOT more data entry afterward) but it's worth a shot. Let me see if I can get this one to read, now that I know how. I'll brb.
Cat
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karlschneider
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Wed Jul-30-03 12:09 PM
Response to Reply #36 |
supernova
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Wed Jul-30-03 11:52 AM
Response to Reply #23 |
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trying to read/copy from the CD-RW drive?
A regular CD-ROM drive will not be able to read CD-RWs. The threads are are much more dense than plain CDs, and they have a much more refined laser.
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karlschneider
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Wed Jul-30-03 11:57 AM
Response to Reply #27 |
29. Yes she is using the same drive the disk was burned in. |
karlschneider
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Wed Jul-30-03 11:55 AM
Response to Reply #23 |
28. One more thing...if you are on line with the same computer with the CD |
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problem, you probably should shut down your connection (and any other tasks if we need to write to the CD - that is, to close it) to minimize any chance of buffer over-run.
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catpower2000
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Wed Jul-30-03 12:03 PM
Response to Reply #28 |
34. Um, okay, switching computers, be right back nt |
karlschneider
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Wed Jul-30-03 11:59 AM
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30. Another question: what software/program are you using for the database? |
catpower2000
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Wed Jul-30-03 12:02 PM
Response to Reply #30 |
32. It's called "The Practice Software"--made by EON Systems Inc nt |
karlschneider
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Wed Jul-30-03 12:05 PM
Response to Reply #32 |
35. Okay, I'm not familiar with it. But I don't think it's relevant. |
karlschneider
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Wed Jul-30-03 12:13 PM
Response to Original message |
38. While I'm thinking about it, here are a couple of things you might conside |
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consider. I would suggest using CD-R disks, they are only writable once of course but they are MUCH more reliable and can be read in any CD drive (and they're a lot cheaper than RWs)...and next time you make a backup, make sure you can read it as soon as it's finished. I think you are gonna have writer's cramp. :evilgrin:
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CBGLuthier
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Wed Jul-30-03 12:13 PM
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39. The CD RW probaly wasn't closed |
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Which would explain why it seems to be empty.
Have you tried accessing it with the same software that you wrote the files to it with?
That software should show if the files you need are still there. you should be able to grab them that way or you can "close" the CD and it may read better in the drive.
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karlschneider
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Wed Jul-30-03 12:17 PM
Response to Reply #39 |
40. I talked about that too, but my burn software tells me if the disk wasn't |
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closed...maybe hers doesn't (under tools/cd info). Might be worth a try.
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catpower2000
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Wed Jul-30-03 12:22 PM
Response to Original message |
41. OKAY! The one from October had files on it... |
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So...I went into windows explorer, and I found the file(s) that I want, and I right-clicked and hit "copy", then went into C: drive and right-clicked, hit "paste", and the following message came up:
"This folder already contains a folder named TPS2000.
If the files in the existing folder have the same name as the files you are moving, they will be replaced. Do you still want to move the folder?"
And my choices are YES, YES TO ALL, NO, or CANCEL.
I'll wait til I get an answer. :)
Cat
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catpower2000
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Wed Jul-30-03 12:39 PM
Response to Reply #41 |
43. Ach, screw it, I'm doing it... |
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Fingers crossed, all. :-(
Cat
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GOPisEvil
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Wed Jul-30-03 12:41 PM
Response to Reply #43 |
44. Aiyeee...you could have re-named the other folder... |
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Oh well...assuming both sets of data are the same, you should be fine. :-)
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OrdinaryTa
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Wed Jul-30-03 01:03 PM
Response to Reply #43 |
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I just replaced a CD-Rom drive that could read a music CD but not a data CD. Can't figure it out myself! So ... it does happen.
There's a real possibility your backup disk has no data. To say the obvious, this is not the time to find this out. However, you should establish beyond a doubt that there's no data on the backup disk. If that's so, you're going to have to restore from manual records.
I assume you've tried reading the CD in some other machine. Maybe the manufacturer of the CD has a support line. Try it!
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catpower2000
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Wed Jul-30-03 01:21 PM
Response to Reply #46 |
48. When I first put it in and attempted to read it using the software... |
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I used to create it in the first place, it said "Sessions 1, Data 0" or something like that. So I think it was recorded on, but not "closed", as someone said above. But now I can't even get THAT to come up! What am I doing wrong?
Cat
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Sentath
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Wed Jul-30-03 12:46 PM
Response to Reply #41 |
45. Since K.S. had to go may i step in? |
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I'd reccomend: 1 going into that folder TPS2000 on the CD. 2 Once there make a list of the files that are in there. 3 open another window to tho TPS2000 folder on your C: drive 4 Compare the list you've made to the contents of the folder.
IF there are items that appear in both places 5 Right-Click on each file on your C: drive and add something like 'old.' to the front of their names 6 Go back through for paranoia's sake 7 Do the steps in your post above again and take the YES option.
IF there are NO overlaps in the list that you've made and the directory on your c: drive 5 Do the steps in your post above again and take the YES option
not the YES TO ALL
Please report any popup messages or errors.
:hopes:
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catpower2000
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Wed Jul-30-03 01:14 PM
Response to Reply #45 |
47. Too late, I had already hit "yes to all"... |
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Crap. Well, the file copied, it shut my computer down in the middle of it, and when I restarted, now I can't access the software AT ALL. (I can't get into the program.) It gives me the error message "Cannot update the cursor." WTF??
OMG, of COURSE you can help! I'm tearing my hair out over here, you people are FANTASTIC!!
Cat
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Sentath
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Wed Jul-30-03 04:27 PM
Response to Reply #47 |
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You'll find that if you right-click on that folder and check its properties that it is set as read-only. Why the computer keeps this permission set that way when you copy from CD to HD I do not know.(how to change this behavior I might once have known) You should be able to change this for the folder and maybe even check a little box that will apply the change to the contents of the folder. Rt-click and check Properties->Permissions or something like that..
Otherwise you'll have to open the folder and click on a file to hilight it and then hit Ctrl-A to hilight all and then Rt-Click and properties and change it.
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catpower2000
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Wed Jul-30-03 05:19 PM
Response to Reply #49 |
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Under properties, "read only" is not checked. I even checked it and un-checked it again, then went back into the software to see if it had registered, and it gave me the same cursor error message.
Thank you again for trying to help!! I think it's FUBAR at this point, my boss FINALLY decided to call tech support, and they haven't called back yet. It's gettin' on to 6:30 here and I KNOW they won't call back tonight, but they are actually open til 7:00 so I have to stay here. :-( Longest day EVER! The not doing any work part is bad enough, but not doing any work when there's PILES OF IT TO DO ALL AROUND ME is REALLY stressful.
Thanks again,
Cat :)
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Sentath
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Wed Jul-30-03 05:56 PM
Response to Reply #50 |
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:shrug:
Ah, at least we tried?
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catpower2000
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Wed Jul-30-03 06:00 PM
Response to Reply #51 |
52. You bet we did, I think we all went above and beyond... |
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and now I'm going home and FORGETTING about it until I come back in tomorrow and stupid tech support calls me back!!!
Have a great night all, thank you very very much again!!!
Cat :hi:
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karlschneider
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Wed Jul-30-03 12:23 PM
Response to Original message |
42. I have to go for now, feel free to DUmail me or email if you need more |
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help karl@vigoris.net (crossing fingers) You might try 'closing' that disk with your CD software...it can't make things any worse. :-( ttfn
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