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Haole Girl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 04:33 PM
Original message
First day back at work, after vacation, and...
...I started to cry while at work. I wish the doctor would have told me I had menopause... then I would have a logical explanation for this.

It started out okay this morning... great actually. But then I got that one customer... there is one, about every 6 months or so... who has that ability to get to me. It was a personal attack-- the worst kind. Telling me I didn't know my job well.

One would think, after working for 3 airlines, 15 years total, I would have a thick skin. God, why can't I just be strong?

At least I'm off work early. I'm docked pay, but I don't care.
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idgiehkt Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 04:48 PM
Response to Original message
1. I know you all put up with some b.s.
Alot of my family has worked customer service for Bell South and other companies and people can be so hateful. Sorry you are having a rough day. :hug: :loveya:
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Haole Girl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 04:51 PM
Response to Reply #1
2. Thank you, idg
I'm mostly angry, now, at myself... for letting it get to me. Sometimes I really wonder if I'll ever be cut out for the job. :hug: :loveya:
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redqueen Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 04:53 PM
Response to Reply #2
3. Everyone is vulnerable to the assholes now and then...
don't be too hard on yourself.

:hug:
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Haole Girl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 04:55 PM
Response to Reply #3
4. I'm not so sure...
There are people, strong people, who let it roll off them... and, that's what we are supposed to be able to do. If you let it get to you it will drive you crazy-- and it will. But, thanks. :hug:
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idgiehkt Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 04:57 PM
Response to Reply #4
5. the older I get the less convinced I am that that is strength
some people just don't have emotional depth. At the extreme they are sociopaths. I used to want to be like them til I got to know a few up close and personal...then it was like 'ick'.

My cousin is sort of like that. She works customer service and it really doesn't get to her. But there are some kinks in her psyche... :shrug:

:hug: :hug: :hug:
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Haole Girl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:02 PM
Response to Reply #5
6. I can see that...
..at this moment, though, I would love to be logical rather than emotional. A friend of mine said it best, when he said this, "You should control your emotions rather than let your emotions control you." That is what I am hoping for... and what I've hoped for all of my life. Thanks for the hugs.. :hug: :hug: :hug:
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idgiehkt Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:12 PM
Response to Reply #6
9. I am just glad I have them
I know what you mean. It sucks when people are assholes. With the amount of people you deal with everyday it's a wonder you don't get hurt by it more often. I know I would. I am easily hurtable, unfortunately, and some people are really good at honing in on that. I am glad to know *you*, and this other person is someone I don't wanna know, for certain. Gawd...I know when I get pms I am especially sensitive to stuff that would not bother me at all at other times. I really have to be careful who I interact with on those days. Just cry it out, there is no shame in that.
:hug: :hug: :hug:
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Haole Girl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:14 PM
Response to Reply #9
10. OMG
Thanks for reminding me... I bet I have PMS! Yeah... that's it! ;-) :hi: :hug:
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idgiehkt Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:20 PM
Response to Reply #10
12. I never figure it out til after the fact, either
I'm always like 'wtf is wrong with me, why is this getting to me'...lolol

Hope it goes away soon. :hug: :hi: :loveya:
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Haole Girl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:26 PM
Response to Reply #12
14. Exactly!!
Whew! I'm so glad I have a logical reason now! haha! :hug: :hi: :loveya:
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ThomCat Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:06 PM
Response to Original message
7. I'm sorry.
Working Customer Service really sucks. :(
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Haole Girl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:09 PM
Response to Reply #7
8. Thanks Thom
I think it was the initial shock of being back, coupled with that one customer. Usually, I like my job. It's sort of the ultimate love-hate relationship. I hate the stress, but I enjoy the challenge... and though many of you won't believe it, I really like the satisfaction of helping people. I know... that is difficult to believe... but it's true.
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texanwitch Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:14 PM
Response to Original message
11. That's why I don't like working with the public.
I will be working two weeks of early voting next month, that is enough for me.

Some people just need to be angry and pissed off all the time.:hug: :hug: :hug:
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Haole Girl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:23 PM
Response to Reply #11
13. Well, I've worked with books, tax forms, and money...
.. and I'd still rather work with people. Sometimes I wonder if I'm a masochist! Thanks for the hugs. Same for you... Here's hoping you don't catch anything, next election, when you work early voting! :hug: :hug: :hug:
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texanwitch Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:29 PM
Response to Reply #13
15. I do it to help out a friends brother, it is hard to get people to work those long hours for two
weeks.

The crew is fun and we get along but some of the people who come in to vote are just rude.

It is even worse on Election day when I hold the election in my precinct, I must be a masochist to do that.
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Haole Girl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:31 PM
Response to Reply #15
16. I hope that was you who caught that cold...
Edited on Wed Sep-19-07 05:32 PM by KC2
.. when helping with the elections. Sometimes I remember the strangest things. :crazy:

Edit: I didn't word that correctly, did I? lol But, you know what I mean!
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texanwitch Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:38 PM
Response to Reply #16
17. I did but I now take Air Raiders, helps with the immune system.
Really works, last time I used it and I didn't get a cold, everybody else did.

The problem is that people grab your pen and you get their germs, I also keep my pen safe from voters now.
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Haole Girl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:51 PM
Response to Reply #17
20. You might take some hand sanitizer, too
It might help.
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texanwitch Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:58 PM
Response to Reply #20
23. That's a good idea.
The long hours are really hard, Saturday and then Monday-Friday are 12 hours, 7 to 7.

We spend more hours at work then we do at home.

Then there is the election day anothe 12 hours and after election work, by the end everyone is really tired.
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wildhorses Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:45 PM
Response to Original message
18. you figured it out ---
pms. it gets worse as you get olderx( practicing for menopause :P
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Haole Girl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:52 PM
Response to Reply #18
21. Really? Nobody told me it gets worse!
:scared:
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wildhorses Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 06:25 PM
Response to Reply #21
26. i could fill a library with the things they don't tell you --
my whole life has been, 'well now. why didn't you tell me that?'
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Aristus Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:47 PM
Response to Original message
19. Oh, sweetie...
:hug: There, there.
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Haole Girl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 05:53 PM
Response to Reply #19
22. Aww, thanks
I'm okay now... had some coffee, my much needed St. John's Wort (forgot to take it the past week.. not that it will work for awhile), and some chocolate. Probably all the things I shouldn't do. But, I feel better for the moment! :hug:
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madinmaryland Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 06:12 PM
Response to Original message
24. Were you in GD today. Goddamn they were all over the place.
Sent my blood pressure sky high, and I already take BP meds!

:grr:
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Haole Girl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-19-07 06:19 PM
Response to Reply #24
25. lol
:D
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