I'm alive!!!!!! Ask me anything!1!!111

[ThatsMyBarack]

It's great to be back online today. Yesterday, I had no internet all day because my DSL modem wasn't working. My BIL had to come over to try and fix it. After a while on the phone with our ISP, and unplugging and replugging stuff in, he left saying, "They're sending you a new modem. If that doesn't work, we may have to get some rewiring done." It really sucked thinking that I was gonna have no Internet and no DU for God knows how long....

This morning, however, I went to my folks' apt. (where we have our hookup set up) just to leave a note that we had no DSL and no 'Net for a while, when I noticed that the DSL light on the modem was back on. I dared hope that my connection would be back up as well. So, here I am--hopefully to STAY!!111! :woohoo:

[NMDemDist2]

1. YAY!!!!!

[JustABozoOnThisBus]

2. So, it "fixed itself"?

Be afraid ... be very afraid

:scared:

[Kutjara]

3. Glad you're back!

ISPs will always claim any problem is your fault and that their networks are perfect. They put customers through all the reconfiguration BS before even checking whether there's an outage at their end. Even if there is, they won't often tell you the truth, preferring to tell you to "turn the modem off for a couple of hours then turn it back on." Yeah, right. Because in a couple of hours the ISP might have the network back up and not have to admit it's down.

I have Time Warner Cable, and I can't count the arguments I've had with them over the past two years. Every time, they start giving me the rigmarole about "problems with (my) setup," when I know for a fact that my setup is just fine. They love to book service appointments and then warn me that if the problem doesn't turn out to be the result of my cable modem, I'll have to pay for the visit. Like I'm supposed to play financial Russian Roulette with their crappy technology. In the end, I always decline the appointment and then, several hours or a day later, the "connected" light on my modem winks back on and all is well again.

I sometimes visit the TWC website to check their "network status page" and see that the only outage they admit to was one back in January '06. I know for a fact they've had at least ten since then, but good luck getting them to admit it.

The overwhelming likelihood when you have a network outage is that your ISP has dropped the ball. Don't believe them when they try to tell you to make expensive repairs at your end. Instead, insist they contact their network admins and find out for sure what the problem is with their network.