My internet banking password has been changed, should I be worried?

[Wcross]

I got an e-mail from my bank saying my password has been changed. I went to my banks website & tried my password which failed. I did it until it said "your account has been disabled". I didn't change the password & the internet banking office has closed for the evening.
Should I worry about it all night long or not? I tend to worry about things like this, sometimes needlessly. Do you suppose if someone cleans out my account (this one only has a couple of thousand in it) the bank will cover it or will I be screwn?

[DarkTirade]

1. Does your bank have any kind of 24 hour 1-800 number?

[pitohui]

2. contact the bank as soon as humanly possible

yes you should be worried, if the bank has a 24 hr line, call it now, if they don't, call when they open

banks have FDIC insurance, if the bank is robbed of your money, it will ultimately be fixed and you'll get the money back but sometimes it takes several weeks

don't lay awake worrying all night, eventually you DO get the money back

[Mrs.Matcom]

9. FDIC insurance is only to cover

you if the bank goes under. It does not cover you for stolen debit/atm cards, lost funds due to account take over or stolen-forged endorsed checks. I work for a bank and this is a common misconception. There is no insurance that covers the consumer, but most banks will reimburse you for fraudulent acts that occur on your account. The Bank will be out the money not the consumer. And no bank's do not have insurance to cover them from these losses...it's the price of doing business. :hi:

[puerco-bellies]

3. Beware of a trojan virus

A Trojan will direct you to another site to try to get you to enter private information like user names and passwords. the only way to be sure you are on the right site after a notice like that is to personally type the url in to the address bar at the top of your internet browser

[RockaFowler]

4. This is what's called "Phishing"

I was told by my bank that they never email you. If you do receive an email from your bank, delete it or send it to the bank directly (usually a [e-mail]). They have a way of getting the information from the email and tracing it back (I don't know how). I received an email from "Bank of America" that said my password needed to be updated. I called the bank right away and they asked me to forward it to them. They never send emails regarding your password - it just isn't a safe way to send items.

[Wcross]

5. But the password HAS changed. I couldn't use my normal password to login.

It makes me think it HAS been changed by someone else.

[Critters2]

6. Are you sure you were at the bank site? Phishing sites can look

like the real thing. Either way, you need to call the bank when you can and close that account.

[Wcross]

10. I closed the browser & then did a google search for my bank.

I tried to contact them with the number provided on the web site, Regions bank. There are no humans available as far as I can tell with their "automated system to serve you better" system. I guess I will have to wait until tomorrow to sort it out.

[Critters2]

11. It so pisses me off when they don't hire enough humans to actually

answer the fukcing phones!!!


I can commiserate. Someone got my debit card number. But the good news is that I stopped the damage by canceling that card and closing that account, and the bank reimbursed most of the money I lost. So, don't worry too much. Just call them when you can.

[Rabrrrrrr]

7. You might not have actually been at your bank's website.

Go to your bank's website - by manually typing in the entire URL yourself - and try to login to your account again. If you can login, then you know you were phished - and immediately, you should change your password, because someone now has access to your account.

Never, ever EVER trust email that says it's from your bank.

Ever since - for whatever fucking reason I will never know - people decided that web/browser-based email was appropriate, people are getting totally fucked. Constantly. All the time. Plus they're annoying the fuck out of me with their goddamned forwarded emails with 900,000 lines of headers and emails embedded in emails in embedded in emails embedded in emails embedded in emails, which their web/browser-based emails (yahoo, hotmail, gmail, etc.) don't show because they're dumbed down so goddamned far I want to fucking strangle people.

But, that was a tangential rant, and can be ignored.

But if you really want to be safe, get yourself a REAL email PROGRAM (like The Bat! or Pegasus) and tell the browser-based email people to go fucking fuck themselves.

[CreekDog]

8. If you give me your password I should be able to verify you won't have a problem

:evilgrin:

ps-but don't. damn those good angels...damn their oily hides!!!

[Wcross]

12. Wood you do that for me?

The password is Moran. It's funny how I came up with it, but I will give you a reader digest version. I attend a LOT of protests against those libruls. I has a sign that geets a lot of tension. Peoples are always making pictures of it with their digerital cameras. Peoples even seems to agrees with me as they are always apointing at me & seem so happy that they laugh (I means Ha-ha happy, not homersexual happy). So I seez to myself I need to use that as my online banking password!

[CreekDog]

13. No way!

Get a bran morains!

[Duer 157099]

14. Did you click on a link in the email to get to the bank's site?

If so, paste that URL here, maybe we can analyze it.

Best practice is to NEVER click on a link in an email, just open your browser and go there the way you usually do - never ever ever ever ever ever click on a link in an unsoliciated email, especially when it takes you to a page that wants you to enter your password.

[Wcross]

15. I didn't use any link from the e-mail nor the telephone number.

I went to my bookmarks to open it.

[Critters2]

16. That might be a good thing. nt