Aristus
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Tue Mar-11-08 08:41 AM
Original message |
Help! My QuickTime Viewer, PictureViewer and iTunes have all stopped working. |
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I can't even open the programs. Anybody know how to fix this?
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Aristus
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Tue Mar-11-08 02:26 PM
Response to Original message |
1. Wow. Nobody wants to help, huh? |
miss_american_pie
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Tue Mar-11-08 02:28 PM
Response to Reply #1 |
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Want some sympathy for your broken things? :hi:
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Aristus
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Tue Mar-11-08 02:33 PM
Response to Reply #2 |
4. Sure. Sympathy is always welcome. |
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:-)
I'm holding out the hope that when I get home and start up my computer, things will go back to the way they were before. :crazy:
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miss_american_pie
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Tue Mar-11-08 02:35 PM
Response to Reply #4 |
5. Oooh, I'm good at magical thinking |
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My fingers are crossed for you. ;)
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Aristus
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Tue Mar-11-08 02:37 PM
Response to Reply #5 |
6. Well, if you believe that someday Apple will post a 1-800 number for |
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tech support, instead of making you wend your way through a morass of on-line troubleshooting questions that come nowhere near addressing the actual problem, then you believe in magic... B-)
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miss_american_pie
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Tue Mar-11-08 02:38 PM
Response to Reply #6 |
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You're talking to a girl who believes chocloate fixes everthing. Apple tech support is no match for me. :D
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Aristus
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Tue Mar-11-08 02:44 PM
Response to Reply #7 |
11. Guys are different. Personally, I love chocolate, but every time I eat it, |
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not only doesn't it solve all my problems, it actually creates new ones.
Christmas, Halloween and Valentine's Day are all pretty rough at my house...
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MrCoffee
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Tue Mar-11-08 02:32 PM
Response to Original message |
3. does ViewMaster sitll work? |
Rosie1223
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Tue Mar-11-08 02:39 PM
Response to Original message |
8. I'm assumming you've scanned for viruses and spyware? |
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I don't think you've given the tech gurus enough information to help.
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Aristus
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Tue Mar-11-08 02:43 PM
Response to Reply #8 |
10. Well, the last thing I did before the problem started was download |
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the latest version of Quicktime and iTunes. Then a screen popped up asking something like did I want to tie all of the applications onto one...I don't know...THING, I guess. I stupidly clicked 'No', thinking it would reset all my apps. Well, it did it anyway, or at least just so I can't use Quicktime, PictureViewer, and iTunes.
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Rosie1223
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Tue Mar-11-08 02:46 PM
Response to Reply #10 |
12. Try starting the download again? |
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did you abort the download? My daughter stopped a itunes update in the middle and did have to download the entire program again. Did you backup your songs before starting the update?
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Aristus
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Tue Mar-11-08 02:50 PM
Response to Reply #12 |
13. I didn't abort the download. I'm pretty sure it completed. |
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Should I try it again when I get home? (I'm on my computer at work; it's okay, I'm at lunch.)
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Rosie1223
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Tue Mar-11-08 02:53 PM
Response to Reply #13 |
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since they're not working anyway. But I'm no expert -- and I didn't stay at a Holiday Inn last night. :)
Good Luck!
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laconicsax
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Tue Mar-11-08 02:41 PM
Response to Original message |
9. I have to ask, Mac or Windows? |
Aristus
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Tue Mar-11-08 02:51 PM
Response to Reply #9 |
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I've heard so many horror stories about WV, but I haven't had any problems with it since I got the computer.
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laconicsax
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Tue Mar-11-08 03:10 PM
Response to Reply #14 |
20. I've had a similar problem. Try this: |
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-Open the task manager--ctrl-alt-del then click "start task manager" -Click on the 'Processes' tab and look for iTunes.exe. You'll probably find iTunes related things too. Leave those alone. -If you're having the same problem I've had, you'll find a few copies of iTunes.exe. -Click each occurance, and use the 'end process' button to end the process (ignore the warning that comes up and end the process). -Once they're all gone, minimize the Task Manager and try opening iTunes again.
If that doesn't work, try restarting your computer.
After reading about your download problem, it may just be a simple case of needing to reinstall iTunes (QuickTime gets installed along with it).
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Pierre.Suave
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Tue Mar-11-08 02:51 PM
Response to Original message |
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Edited on Tue Mar-11-08 02:53 PM by jasonc
I see you are using Vista, in that case, I cant help you.
Apple would if you had a Mac and had Applecare on it. Then, you would call, talk to someone that knows english and would solve your problem.
Applecare is great.
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Aristus
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Tue Mar-11-08 02:53 PM
Response to Reply #15 |
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It's a pretty good one from Circuit City.
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Pierre.Suave
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Tue Mar-11-08 02:54 PM
Response to Reply #18 |
19. I saw that right after I posted. |
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I am sorry I cant be of any help.
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DarkTirade
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Tue Mar-11-08 03:17 PM
Response to Reply #15 |
21. That, and since Quicktime/iTunes/ect. was written for macs |
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Edited on Tue Mar-11-08 03:17 PM by DarkTirade
they tend to screw up a lot less ON a mac than on a foreign OS they've been ported to.
I.E., Windows.
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Pierre.Suave
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Tue Mar-11-08 03:19 PM
Response to Reply #21 |
22. That may be true, I have no idea |
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I have only used them on macs.
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DarkTirade
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Tue Mar-11-08 03:36 PM
Response to Reply #22 |
23. They suck a little bit in Windows. |
Pierre.Suave
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Tue Mar-11-08 03:58 PM
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madinmaryland
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Tue Mar-11-08 02:52 PM
Response to Original message |
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Sorry, someone had to make a stupid post like this.
:hi:
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