Adobe Shockwave Flash NEVER installs properly! When I go to a site, it tells me I don't have..

[Radio_Lady]

it and offers to install it!!!

Yesterday and today, I got messages from Comcast.net (The Fan), Zillow.com, YouTube.com and others.

Interestingly enough, this seems to be involving Internet Explorer browser only. If I go to the Firefox browser, I don't have this problem (but I have other problems....). Backstory: My husband bought a new computer, and I have inherited his older HP Pavilion 9680C. I also got this problem.

Below is the site for installation, but even after the Download and the Install, the next time I try to open the "Macromedia Flash Player" -- I get the same story.

http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

Anyone here want to help?

Thanks for your time.

RL

PS. I'll put this in the Computer Support forum, too, but don't have much patience with these problems.

[NJmaverick]

1. First try these steps

1. Quit all open programs. This step is important because other programs may be using the Flash Player, and if they are, the uninstaller will fail silently.
2. Run the Adobe Flash Player Uninstaller.
3. Reinstall your Flash player.

[Radio_Lady]

2. Looks like a winner, Nomad1776... working just fine at least the first few times I've tried it!!!

Thank you so very much. :-)

Radio Lady Ellen in Oregon

[NJmaverick]

3. Happy to be of assistance

:hi:

[Radio_Lady]

4. It would really have been helpful if the manufacturer had those instructions posted on their site!

Oh, I see they do recommend closing all browser windows and other programs.

But neither my software analyst husband nor I thought about deleting the programs completely.

Anyway... have a great week, Nomad, and I really appreciate your help.

Radio Lady Ellen

[QueenOfCalifornia]

6. That was

going to be my advice.

It's the uninstall part that is critical.

[truedelphi]

5. I have had the same issues with Flash Player

Maybe su casea is not my casa, but your helper here really helped me too!

[Radio_Lady]

7. This is the sort of help that is really positive here at the DU!

...away from all the discussion about... well... you know.

Please do have a fantastic week, TrueDelphi.

Cordially,

Radio Lady

[truedelphi]

8. Only the Fates know how pleasant or unpleasant the coming week may be

But at least now I won't have any demonic forces telling me that FlashPlayer isn't working properly!


Thanks for asking this question.

[Radio_Lady]

9. Oh, Oracle of Apollo at Delphi, I plead with you. Make next week EXCELLENT!

As a bonus, FlashPlayer could work for us if it works for you!!!