NewJeffCT
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Tue Jun-17-08 10:14 AM
Original message |
Has anybody been charged $200 to disconnect their regular phone service (not wireless)? |
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My wife and I were going to disconnect from our regular land-line service (AT&T) in another week or so.
When my wife was talking to AT&T last night, they threatened us with a $200 charge to disconnect from their service.
We did not sign up for any contract to have regular residential phone service, and I've never heard of a $200 disconnect fee?
Anybody know about this?
I did a google search and got a bunch of stories on wireless/cell disconnect fees, which most people know about when they sign their one or two year contract...
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redqueen
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Tue Jun-17-08 10:18 AM
Response to Original message |
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:rofl:
They can't be serious!
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NewJeffCT
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Tue Jun-17-08 10:27 AM
Response to Reply #1 |
3. well, they were talking to my wife |
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who is very careful about money, so I'm sure she would have had them repeat that story about the charge several times. However, sometimes I think people try to take advantage of her because she speaks with an accent.
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redqueen
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Tue Jun-17-08 10:43 AM
Response to Reply #3 |
6. Did she ask them to send documentation |
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of this so-called fee?
I hope she got a name. I'd make someone's day hell for this if it's not 100% true.
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erinlough
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Tue Jun-17-08 10:21 AM
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2. I don't believe they could do this |
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I was watching the hearings last week on cancellation fees for cell phone plans and the AT&T guy said they don't charge fees for canceling cable service or phone. This sounds like just what you said it was, a threat. Don't pay it.
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QueenOfCalifornia
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Tue Jun-17-08 10:30 AM
Response to Original message |
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I have them for home and for cell service.
I have thought about discontinuing our land line service because we use our cells most of the time. I wonder what AT&T would tell me if I called them and wanted to disconnect?
I know about cell disconnect fees but can't find anything on the Google regarding land line disconnect fees.
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NewJeffCT
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Tue Jun-17-08 10:41 AM
Response to Reply #4 |
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I think it was because we were going to keep our AT&T DSL service.
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petronius
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Tue Jun-17-08 12:35 PM
Response to Reply #5 |
7. If you have landline and DSL from them, you may be paying a discounted |
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package price - I've gotten offers like that from AT&T before. There may e some fine print in the package deal, and they may have bundled the two services without explicitly telling you...
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lizziegrace
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Tue Jun-17-08 12:57 PM
Response to Reply #7 |
9. My landlord has a contract for DSL |
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with a disconnect or early termination penalty. But if all you have is a land line, that makes no sense.
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Debau2005
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Tue Jun-17-08 12:40 PM
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8. NO! Call and talk to someone else |
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I disconnected my landline with no fee. I kept my dsl, AT&T charges me an extra $5 for the dsl with no landline. I didn't pay any penalties or disconnects.
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DU
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Mon May 06th 2024, 03:58 AM
Response to Original message |