WASHINGTON, Dec. 13 - Insurers reported government delays in handling applications for Medicare's new prescription drug benefit on Tuesday, and they said the delays could create problems for some beneficiaries when the coverage became available next month.
Because of the delays, insurance executives said, they have not been able to issue identification cards to some who want to enroll, and they cannot guarantee that cards will be sent to all people who sign up before Jan. 1, when the program begins.
On Tuesday, President Bush urged older Americans to sign up for the drug benefit and noted concerns about the complexity of the program. In a brief visit to a retirement community in Springfield, Va., Mr. Bush said it was "a daunting task" for some Medicare beneficiaries to sort through the many new prescription drug plans offered by private insurers. But he said they should sign up for the new coverage because it was "a good deal for our seniors."
Dr. John W. Rowe, the chairman of Aetna, one of the nation's largest insurers, said his company had sent the government information on people who filled out enrollment forms indicating they wanted to obtain drug coverage from Aetna. But, Dr. Rowe said, in many cases, the government has yet to reply and has not verified that the people are eligible, so Aetna has not been able to issue identification cards.
http://www.nytimes.com/2005/12/14/politics/14bush.html?oref=loginWhere's Brownie when you need him? :grr: