Why can't I open links in my e-mail or while it's in

[babylonsister]

suspect e-mail?
I have Win XP, my ISP is earthlink, and i have spam blocker on high.
Whenever I try to open a link, like from MoveOn, etc. (political mail
stays in my suspect e-mail til I get around to it), the page freezes
and I have to close the entire mail program.
I sent one of these e-mails to myself today to see if I could open
the link in my e-mail, and it froze again.
Does this sound familiar to anyone?
Thanks!

PS I'm also hooked into Firefox-could that make a difference?
I'm pretty lame computer-wise. :)

[mainegreen]

1. Could be you email client.

What is your email client? Perhaps you should try a different one, or re-install your existing email client.

[babylonsister]

2. I don't even know

what an email client is. :blush: How do I find out?

[RoyGBiv]

3. The program you open ...

When you go to get your e-mail, what program do you use? What icon do you click on when you check e-mail, and what does it say below/beside it?

Outlook Express perhaps?

[babylonsister]

4. No, I'm using Earthlink Total Access.

I start it up in the a.m., and it's at the top of my computer all day.

[mainegreen]

5. Your using TotalAccess 2005 MailBox (or a lesser version) and thats an

Earthlink product. I doubt anyone here will be able to help with that one. Google also provided no answers. As this is an Earthlink product, I recommend you contact their technical support. As you are a current customer of theirs their support will be free.

Good luck

:thumbsup:

[welshTerrier2]

6. really just guessing but ...

try holding down the control key (Ctrl) when you click the link ... depending on your settings, this may be necessary for links that are trying to open a new window (e.g. a browser window) ...

worth a shot, anyway ...

[babylonsister]

7. Thanks, everyone! nt