Whistleblower: BP Call Center Just A 'Diversion'

[kpete]

Run time: 01:52 https://www.youtube.com/watch?v=R1uzwHmof7k   Posted on YouTube: June 14, 2010 By YouTube Member: climatebrad Views on YouTube: 546   Posted on DU: June 15, 2010 By DU Member: kpete Views on DU: 497

 
Transcript:
http://www.dailykos.com/storyonly/2010/6/15/876232/-Video-of-the-BP-Call-Center-Whistleblower,-with-Transcript

[obxhead]

1. knr

[Left Coast2020]

2. Corporate pigs..Just corporate pigs.

I really hope to gawd these bastards pay...via the DOJ. They are trying to get off the hook as much as possible...but only if we let them get away with it. WE...meaning all of us....must remain viligant.

[teknomanzer]

3. Just so you know...

It doesn't matter what your complaint is about it will never reach high level management. They do not have time for you and they do not care. Period. The buck stops with customer service management who are at most two steps above the customer service agent. They aren't the gatekeepers, they are the brick wall you get to bash your head against. Been there and seen it.