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mrmpa

(4,033 posts)
2. Underperforming why???..........
Mon Apr 25, 2016, 10:56 AM
Apr 2016

Last edited Mon Apr 25, 2016, 11:40 AM - Edit history (1)

because their food is not very good. I have one about 1 mile from my home. Between my home and Bob Evans I have a Denny's and 2 locally owned family style restaurants, and a Pancake House. Bob Evans was the last to enter the area. Their location is about 1/2 mile from another locally owned restaurant.

So I have plenty of choices, I've not been to Bob Evans for about 4 years. The last time there I had to send my breakfast back twice. The eggs and sausage were ice cold. I ended up not eating anything. My 86 year old mother was with me, she had a waffle that she enjoyed. I ended up paying for nothing, and they extended their apologies. I did leave a tip for our server.

I also have memories of a student I taught in Baltimore. She asked me if Bob Evans was allowed to keep her tips. I told her NO. What was happening was people were adding a tip to their credit card. My student was keeping track of the amounts, But Bob Evans was only giving her 1/2 of the total. They said it was credit card processing fees. I gave her the name & phone number for wage & hour division of the government so she could make a complaint. I know she did, but school was over before I knew the outcome.

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