Reply #4: Lack of empathy, [View All]

[crispini]

and also never having been an employee in a job where you are called on to take anybody's shit....

Let me tell you a story, chilluns, gather round.

I once had a customer who seemed to always operate in the "mean" mode. She regularly would insinuate that I was no good at my job, that my company sucked, that my work ethic was poor, and that I was the wrong person for the assignment. My boss, of course, knew otherwise, and ignored her. Meanwhile, she would regularly humiliate me on conference calls in front of my team and her team, etc. However, she would in fact do this to EVERYONE, my coworkers and her subordinates as well, so I was pretty quickly able to realize that it wasn't me, it was her.

Guess whose requests always got put on the bottom of the pile? :evilgrin:

True story: one day before I was due to fly up there for a training session (I was quaking in my boots), the woman was hit by a car in the employee parking lot and broke her foot. I never actually had to meet her face to face.

Karma's a bitch, eh?