Reply #2: Another way they do it is send a statement with [View All]

[woodsprite]

"Do Not Pay" printed so faintly as a background behind the text, that it's hard to read for most people, but especially the elderly. We saw alot of that when Dad was undergoing cancer treatments and testing. It was ridiculous! Even someone with good eyesight that read the whole thing had a hard time telling it wasn't really a bill - just a statement of what was billed to insurance. I'm sure if they got paid double, you wouldn't get a statement showing a $2K credit or whatever you paid over and above insurance.