Reply #58: don't you have a local "people helper/ consumer advocate"? [View All]

[pitohui]

contact the reporter for yr local paper and send her (it usually is a her) the receipt and yr story

you should get a refund, an apology, and an explanation

it's a federal offense to use a scale that gives false weights, in theory, you could/should report them to the FBI but in most cases i know where the FBI got involved, it was scales at the wholesale level

still it's considered VERY anti-american to cheat people on weight, it attacks confidence in business at a very gut level

you do need to report this to someone, but since it's a small but probably a cheat that they're doing to chisel a lot of older people,
i say start w,. the consumer advocate and maybe forward a copy of your complaint to your state attorney's general

cheating older people, who no longer have the eyesight to clearly read prices on the receipt on the spot, is just the lowest of the low and it sounds like this store is deliberately targeting them...

if you shop there again, NEVER leave the store without verifying yr receipt

edit-- i now see you have contacted weight & measures, a great idea if they pay attention to your complaint, if the store now has to have its scales checked more frequently for accuracy, it will cost them a lot more money than they have been stealing, sounds like justice to me...i know of a business suspected of short-weighting that had to have the scale co. come in every month to verify that their scales were legal for trade, tee hee