http://youngturks.wmod.llnwd.net/a591/o1/2-22-08KathleenKelly.wmvThis author, Kathleen Kelly, exemplifies the 'bottom line is the only line' problem with corporate America. I don't think anyone at DU would argue that 5 voice-mails a day is reasonable (it's ridiculous, obviously), and more importantly, that such over the top praise is somehow common.
I was in management for almost 2 years (I know, it's not *that* much experience but it's something) and I agree it can be very frustrating to jump through so many hoops when dealing with chronically under-performing employees if you know they don't take the job seriously and make no attempt to improve or respond to coaching.
I also had a situation where someone was on FMLA for months and I wasn't allowed to get a temp to help with her workload. Instead my staff had to pick up the pace and inevitably became frustrated and fell behind. And yes, I was told I had to "manage to the situation" (i.e. tough luck for me, if we couldn't get the work done in time it was *my* fault). The thing is, my issue wasn't with the FMLA, it was with an organization that didn't budget properly. They should account for the fact that someone on each team might use FMLA (or other options) and that extra money has to be saved just in case to hire a temp. And hey, worst case that money would be a surplus that would reflect positively at the end of the year, right?
Instead far too many companies and organizations budget for the bare minimum assuming everyone stays 100% healthy and sane (which almost never happens). Then when one thing doesn't go according to plan, it ultimately costs MORE money than if they'd spent/saved a little extra money up front. This also goes with staffing. So many places staff at the *bare minimum* level, so that if one person is out for a week, everything gets backed up. They'd rather staff a half person short than a half person extra (for obvious reasons), but again, it almost ALWAYS costs more in the long run to slightly understaff.
PS---You can always watch the Show Live 3-5 pm ET, with a Rolling Post Game 5-7 pm daily Monday-Friday at www.theyoungturks.com The RPG often contains political talk but also many non-political topics to lighten things up (and yes, that audio may not necessarily be work-safe).
Also, if you can't watch live, the 3-5pm portion of the show (politics) streams the rest of the day, all day right after the Post Game Show ends leading up to the initial show at 3pm.