A.I. BS [View all]
An anecdotal peek into the world of A.I.
So our Lexus car dealer has implemented an A.I. call assistant. We recently received a phone call from "Lexy," the name they have given their A.I. program. Lexy tells us our car is due for service. Strange, because we just had our 15,000 mile service less than 2 months ago. So my wife calls up the dealer and it took several minutes to get past this pest aka Lexy. When she finally gets to talk to a human and explains the situation, the man at the dealer sighs heavily. He then goes on to bitch about their new A.I. assistant, telling my wife this A.I. "monster" is screwing up everything and pissing off all the Lexus customers.
Is this the future of A.I.? Sowing confusion and anger, driving away customers? How much are people spending on this crap?
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