Reply #115: Good link there. [View All]

[Joebert]

That parallels well with the tech industry.

"We have to outsource the support to reduce the cost because customers won't pay that much for a computer any longer."

Um, if we don't have parts in stock, so the customer calls 3 times looking for them, maybe that is a bigger problem?

"Yeah, but when we fix that, look at all the money we'll have saved by outsourcing now!"

Um, when the newspaper reports that the average salary for an company employee in this city is $85,000, and tech support is paid $30,000 - $40,000, it means that soembody is making $125,000 or more.

"Oh, the paper must be wrong."

Um, If you send the calls to places that can't afford the product, and you fire us, who is going to buy the product?

"Oh, look, a question from this side of the room..."


Excess Capcity, Outsourcing = Bad management decisions, million dollar salaries and bonuses, meetings in exotic locales, pension for life for CEOs that flush companies into a toilet, etc.