Reply #2: Jobs in India [View All]

[cornermouse]

Actually, the following part of that article is simply not accurate.

"Few who pick up a phone in the United States and dial an 800 number for help ever know they're calling halfway around the world. Employees at 24/7 are told not to reveal their location; if asked, the refrain is: ``You're calling our global customer-service center."

The ones who I have talked to don't sound like us and they simply don't have the verbal command or the vocabulary that we have and you can use that little fact to confuse them very badly. And that's without using any four letter words. Also, they don't know the laws and either don't know or, possibly, don't care what our laws are in regard to what they can or cannot do. I believe the states will be filing some large lawsuits against Indian companies in the future, that is unless Bush gives them immunity for liability also.