Reply #2: Hell, doctors offices as well as dentist offices do the same thing. [View All]

[frankly_fedup2]

If you have a credit on your account, they won't tell you unless you ask for it. However, they do tell you on your next visit (if there is another one) about the credit toward your account plus what the visit costs. Hospitals do the same thing.

However, you only have one year in which to collect the money and/or request for it if you have not had another appointment/hospitalization. Just like insurance companies do. You have up to one year to file a claim. After that, they don't give a hoot.