Reply #18: As a USPS employee... [View All]

[devils chaplain]

I'd like to say thanks to those who've expressed kind words towards the Postal Service and that I'm glad you've had good experiences. There are bad apples among us who can make for bad customer service experiences, but having seen it all from the inside I'd take us over UPS or Fed-Ex any day. And to those who think we're overpaid: the private sector UPS and Fed-Ex workers make more money than we do. It's true. Our problems stem from the fact that we can't set our own prices and that we are forced to do a gargantuan amount of unprofitable endeavours that UPS or Fed-Ex would never, ever do: flat-rate mail to rural Alaska, operating post offices in the middle of nowhere, etc.