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Gmail locked me out, asking for birthdate/credit card info, etc HELP

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Dem2theMax Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-14-11 03:20 PM
Original message
Gmail locked me out, asking for birthdate/credit card info, etc HELP
Hello anyone who can help me.

I want to know if anyone else has experienced this problem.

I just tried to log in to my gmail account and it asked for my birth date before
it would let me continue. I don't provide personal info online, so I put in a bogus date.
I'm too old to think about trying to outsmart computers, so I put in the year of 2000,
and now Google/gmail is telling me I am too young to have an account. I'm 55.
Google has locked my email account.
The page that now comes up says that I must do one of the following to regain
access to my account;

1. Provide a credit card number that will be charged 30 cents to prove I'm old enough.
2. Mail in my ID.
3. Fax my ID.

I actually CALLED Google. They are as worthless as George W. Bush. Kept referring me to their
web pages. They don't help. I logged in under another gmail account we have, and that time it let
me in. So I don't know if this is some sort of scam or what?
Has this happened to anyone else? Is it legitimate?
I am in dire need of my email account as my mother is quite ill and I need to be in touch with doctors/family.
So if anyone has heard about this, please reply on here. I'll be checking back often.

Thank you.
Dem
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steve2470 Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Sep-14-11 05:02 PM
Response to Original message
1. this is a scam.... don't do anything yet....
http://mail.google.com/support/bin/answer.py?hl=en&answer=46346&ctx=cbo

Try visiting the page above to do the account recovery form. Good luck.
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