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Anyone have word on backordered Edwards store items?

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Anywho6 Donating Member (458 posts) Send PM | Profile | Ignore Mon Jan-28-08 09:00 PM
Original message
Anyone have word on backordered Edwards store items?
I ordered some Edwards stickers over a week ago and just received a note in the mail listing the items and noting they are on backorder, but last Friday I received an e-mail confirmation that they all shipped. A little confusing. Does anyone have any idea when they expect to have these items in stock being that the CA Primary is just a week away?

Thanks!
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NastyRiffraff Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jan-29-08 12:20 AM
Response to Original message
1. I don't know but...
it seems the email would be more up to date. Can you respond to the email?
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Anywho6 Donating Member (458 posts) Send PM | Profile | Ignore Tue Jan-29-08 10:32 AM
Response to Reply #1
6. Yes, I was able to reply to the e-mail...
...but have not received a reply yet. I will try calling the number listed on the Web site today (626-797-0278).
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Lugnut Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jan-29-08 12:23 AM
Response to Original message
2. I placed an order on Jan 18th
I haven't heard a thing on backordered items or my order.
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saracat Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jan-29-08 01:27 AM
Response to Reply #2
3. Me too and I haven't heard a thing!
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catchnrelease Donating Member (359 posts) Send PM | Profile | Ignore Tue Jan-29-08 02:26 AM
Response to Original message
4. I was wondering also
Ordered shirt and car magnet on the last big fundraising day. Was hoping to get them before the primary on the 5th. Hadn't heard anything about them being back ordered, but sounds like that must be the hold up.
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Silver Gaia Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jan-29-08 08:47 AM
Response to Original message
5. I'm wondering where my stuff is, too.
I placed an order on the 14th. I got an email on the 21st saying it had been shipped, and that's the last I've heard. I paid for Priority Mail, too. It should have been here in 3 days, and it's been a week now. I had wanted these things before Super Tuesday--which is why I paid for Priority Mail. I'm disappointed. I wonder if the campaign knows that their store is bungling things up? It's not going to do me much good to get the things I ordered after the primary here is all over with. It's not John's fault, but it sure isn't helping his chances if those who WANT to show support for him can't get their hands on the tools they need to do so. I sure wish I had a sign in my window and a pin to wear!
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Lugnut Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jan-29-08 10:40 AM
Response to Reply #5
7. I'd be happy to hear anything.
No dice so far.
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catchnrelease Donating Member (359 posts) Send PM | Profile | Ignore Tue Jan-29-08 08:31 PM
Response to Original message
8. Well, ironically
when I got home from work today, my T shirt and bumper sticker had arrived. There was a note inside, saying that the car magnet was back ordered, and no estimate of an ETA. At least I can get the bumper sticker on before the primary.
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Silver Gaia Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jan-30-08 12:06 AM
Response to Reply #8
11. I'm glad to hear you got your stuff! Maybe mine will come tomorrow...
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Nutmegger Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jan-29-08 09:13 PM
Response to Original message
9. I was going to post something about this.
I ordered a shirt, bumper sticker and a rally sign about a week and a half ago, and the order is still processing ... ? I was hoping to get this stuff before Super Tuesday so I can use them while I poll stand.

What's going on???
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Anywho6 Donating Member (458 posts) Send PM | Profile | Ignore Wed Jan-30-08 12:00 AM
Response to Original message
10. I received a reply to my e-mail to the Edwards Store
Due to unexpected thousands of orders coming in for Edwards merchandise I have had to add new employees to ship both orders and backorders. I ask for your indulgence and patience. Please accept my apologies for the delay in shipping the order. I will forward this to the warehouse for their response to you.

Sincerely,

Keith Shirey

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Wow, that's great news to hear that they have received such an overwhelming response. What the hell, if I don't get them in time for the CA primary, I'll just ship them to DUers having primaries a little later!

Hope you all get your stuff soon!!!!
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Silver Gaia Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jan-30-08 12:07 AM
Response to Reply #10
12. Good idea about passing it on... but I'd REALLY REALLY like to have it before the weekend.
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Anywho6 Donating Member (458 posts) Send PM | Profile | Ignore Wed Jan-30-08 12:26 AM
Response to Reply #12
13. Me, too, Joolz. Me, too. I will hope for the best for you! n/t
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Lugnut Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jan-30-08 12:58 AM
Response to Reply #10
14. That explains it.
That's great news for John's campaign.
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Nutmegger Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jan-30-08 03:17 AM
Response to Reply #10
15. Thank you!
That is fan-freaking-tastic! :woohoo:

Edwards 2008!!!
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Seabiscuit Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jan-30-08 11:12 AM
Response to Original message
16. I ordered 2 buttons and paid almost $30 for overnight delivery on Jan. 15.
Early Jan. 18 I e-mailed them to cancel the order which had not yet arrived. My wife and I were leaving for Vegas that Friday for the caucuses and wanted to wear our Edwards buttons that weekend.

I received an e-mail on Jan. 21 (MLK holiday) saying the order was being shipped.

Haven't heard peep from them since, and the order still hasn't arrived.

Now I guess I'll never receive the order, and I'll never get my money back. Apparently, they've been overwhelmed and understaffed.

So I'm just going to count the credit card charge as a campaign contribution.
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Anywho6 Donating Member (458 posts) Send PM | Profile | Ignore Wed Jan-30-08 10:31 PM
Response to Original message
17. Souvenirs, anyone? n/t
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