Reply #6: The Costco Model... [View All]

[PoiBoy]

a great read..

http://www.jimhightower.com/air/read.asp?id=11410

<snip>
The nationwide retailer treats its 100,000 clerks, forklift operators, and other workers as valued assets to be invested in and nurtured – unlike the Wal-Mart model of paying the least you can to rank & file employees, squeezing the last ounce of toil out of each of them, busting any whisper of unionization, and causing a workforce turnover like employees are nothing but disposable coffee cups.
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why is Costco the exception rather than the rule?

<snip>
From day one," says the chief financial officer at Costco, "we've run the company with the philosophy that if we pay better than average, provide a salary people can live on, have a positive environment and good benefits, we'll be able to hire better people, they'll stay longer and be more efficient." It works. Costco's turnover is minimal, its profits are consistently strong, and its stock price has quadrupled in 10 years.
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:hi: